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At Aurora Home Luxury, we’re not just selling you a product - we’re here to provide a full-service experience that takes care of everything for you.

Our customers love the way we help with designing, project planning, and assembly/installation, making sure every detail is just right.

Choose the UK's leading platform for luxury home products - where every detail is handled with care, giving you an exceptional experience:

• Exclusive Free Shipping within the UK: No hidden costs, ever.
• 100% Best Price Guarantee: We promise the best prices on luxury products.
• 30-Day Easy Returns: Your satisfaction is paramount. If you're not happy, we'll make it right, no questions asked.
• Outstanding Customer Service: We're renowned for our exceptional service, making your experience seamless and enjoyable.
• Your Satisfaction, Our Guarantee: We carefully select our luxury products for their superior quality. If anything is a miss, we're committed to making it right.

At Aurora Home Luxury, we make shipping seamless and effortless for you.

• Free Shipping: Most of our products ship free of charge, with no surprises at checkout.
• Larger & Heavier Items: Oversized, heavy, or hard-to-access deliveries may carry an extra charge. We’ll always confirm this with you before moving forward.
• Delivery & Assembly: We deliver to the nearest access point at your property (e.g., driveway), and for many of our products, we offer professional assembly and installation services.
• Order Updates: From dispatch to delivery, we’ll keep you updated every step of the way so everything coordinates smoothly with your schedule.

For more information or custom shipping requests, contact us at support@aurorahomeluxury.co.uk.

At Aurora Home Luxury, we’re committed to making your return process as smooth as possible.

• 30-Day Returns: You can return most items within 30 days of delivery, as long as they’re unused, in "like-new" condition, and in their original packaging.
• How to Return: Simply email us at support@aurorahomeluxury.co.uk or call +44 330 221 4313 with your order number, and we’ll provide instructions to help you return the item.
• Refunds: Once we receive and inspect your return, we’ll process your refund to the original payment method within 10 days.
• Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or incorrect.
• Exceptions: Certain items, like custom or personalised products and final sale items, cannot be returned. For more details, check the product page or contact us.